Refund Policy

For SANHIK ROY INDUSTRIES PRIVATE LIMITED (Trademark: Playto)

Cancellation/Refund Policy

1. Payment Options

We support both full upfront payments and Equated Monthly Installments (EMIs) for our courses.

2. Refund Policy for Digital Products

No Refunds Unless Stated

By policy, we do not accept refund requests on the sale of digital goods unless it is clearly stated on a published course sales page. This is because digital content differs significantly from physical goods. Once a course has been accessed or consumed, returning it represents a total loss to the merchant. Our overarching mission is to help one billion people earn money doing what they love, but we also depend on fair use of our digital offerings to continue creating and improving them.

Our Focus on Quality

Before we make a course publicly available, we test it extensively with beta users to ensure that the content is high-quality and effective. We encourage you to explore testimonials and course previews to gauge suitability for your needs.

No Shortcuts to Success

Our courses aim to simplify complex subjects—like growing businesses or mastering creative skills—but they still require consistent effort and execution on your part. We provide the “how,” and you control the “do.”

Ask Questions First

If you have doubts about whether a course is right for you, we strongly encourage you to reach out by email or phone before purchasing. Participate in beta launches, join Q&A webinars, and ask follow-up questions to get the clarity you need.

Case-by-Case Exceptions

If a specific sales page does mention a refund window, please follow the instructions on that page regarding how to request a refund. Such refund requests must be made within the stated timeframe; otherwise, they will not be honored.

3. Payment Information

We do not store any of your payment details (e.g., debit card, credit card, net banking). All transactions are processed securely through our partnered payment gateways. This ensures compliance with relevant banking regulations and helps protect your sensitive financial information.

4. Contact for Payment or Refund Concerns

We strive to address all payment or refund inquiries promptly. However, please note that decisions regarding refunds or cancellations are made on a case-by-case basis, and our final determination will be binding.

Thank you for choosing our courses and for understanding the nature of digital products. We are committed to continuously improving our offerings and providing you with the best possible learning experience.